For a corporate retailer, we are looking for the right Functional Analyst who dares to be bold. You’ll join a diverse team of 20 like-minded experts to take on the complex challenges of our client on a strategic level. In this project, your actions will make a direct impact on the organization.


  • Location: region of Brussels with 3 days of homeworking
  • Optimization projects of the IT department
  • 1y contract + extendable (roadmap 4y’s of projects)
  • Freelance or as a recurv Consultant
  • Start: ASAP

The initial possible projects you’ll work on are the following:

  • Further implementation of the Agile/SAFe methodology
  • Using your best practices to implement DevOps as a methodology


  • As Functional Analyst you are the bridge between fellow IT professionals and the business. You work End-to-End.
  • You determine the needs of the business and transform them into solutions. You actively participate in thinking about IT and process optimizations, describe and analyze the functional requirements of the systems and provide this information to the developers.
  • You implement and follow up on the solutions. You then carry out functional tests. You give instructions during the implementation of the system/process to the end user.


  • You speak and write English. Dutch and French are a plus.
  • Experience with functional analyses/process optimizations & interest in IT
  • Experience with standard modeling tools/languages: UML and BPMN are a plus
  • Experience with MEGA is a plus

Other interesting skills:

  • Service Now: ITIL, ITSM: release management, change management, service management, incident management
  • Agile/SAFe
  • DevOps
  • uCMDB


Our client is a renowned Belgian corporate present in different sectors, active as one of the largest (non)food suppliers in Belgium. The client looks to build long term relationships with the one taking on the assignment.

Are you the Functional Analyst we're looking for?

+32470 69 52 00

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I’m looking for a IT Functional Analyst – ITSM/ITILfor my company.

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